We provide on-call technical support for emergency situations involving your website.
You may not need us... until you need us.
It's inevitable that your goto agency or web-guy/gal will be unresponsive or MIA at some point... that's where we come in.
Some hosting providers offer extended support to existing customers, but there is a limit... and if you aren't a customer, you're out of luck.
Don't spend 30 minutes on hold just to find out they can't help you, we're here right now.
Special note to non-profits: if you can verify your status, we'll gladly provide 5 free hours of support per month.
Ideal for blogs, small websites, and website builders like Wix or GoDaddy Website Tonight.
Ideal for site builders like SquareSpace, and e-commerce shops such as WooCommerce, Shopify, etc.
Ideal for peace of mind on-call support for your website.
Pay with PayPal
Watch in real time with join.me
Owned and operated in the United States
We work fast. Most issues can be resolved within 15 minutes.
"When my website crashed I called Rob at Website Troubleshooting and he fixed the problem that same afternoon, it was like having a website troubleshooter on staff."
"Fixed my issue in less than an hour, provided 30 day guarantee, 24-hour support, and he went above and beyond to help me insure the problem didn't occur again. I highly recommend this company."
"Extremely helpful in assisting us when we needed to diagnose some server issues we were experiencing. And responded immediately to questions and calls. Will definitely use again if we run into similar problems with our Apache server."